Manna Soup Kitchen Inc

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What to know when Volunteering in our Drop-in Center

Principles of Trauma Informed philosophy
•Safety
•Trustworthiness & transparency
•Peer support
•Collaboration & mutuality
•Empowerment & choice
•Cultural, historical & gender issues

Trauma-informed practices (sometimes referred to as trauma-informed care) are a model for understanding and compassionately serving people who live with, or are affected by, the consequences of toxic stress or trauma. First, by acknowledging the role that trauma has played in their health, behaviors, and relationships. Secondly, by providing services and support in ways that do not blame or re-traumatize a person in need.

Watch A Short Video

Principles of Harm Reduction
HR dependence accepts licit and illicit drug use, abuse, and and chooses to work to is its harmful effects rather than simply ignore or minimize part of our world condemn them

HR understands complex, multi-use, abuse, and dependence is drug faceted phenomenon that encompasses a from severe abuse to total abstinence, and acknowledges that some ways of using drugs are clearly safer than others continuum of behaviors

Recognizing Opioid Overdose
Harm Reduction 101 YouTube
TED Talk on HR
What Is Harm Reduction

Language & Intent vs. Impact
•Safe, calm and secure environment with supportive care
•System wide understanding of trauma prevalence, impact and trauma informed care
•Cultural Competence and Humility
•Consumer voice, choice and self-advocacy
•Recovery, consumer-driven and trauma specific services and/or supports
•Healing, hopeful, honest and trusting relationships

The focus on inclusive and respectful language. The goal is to use open language that honors our differences, and avoids reinforcing the negative ways that systems have labeled us. This means staying open to learning from one another how words can empower or hold us back. It also means respecting the names, pronouns, and other words people ask us to use for them.

Short video on De-escalation


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Copyright © 2023 · 48 Elm St Northampton MA 01060 · 413-887-0500 · info at mannanorthampton dot org · Mission Statement: To nourish people with food and community, doing so with dignity and respect with the goal of positively impacting as many lives as possible. Log in